Shipping policy
Shipping Policy
Last updated: October 17, 2026
1. Shipping Locations
Diwali Essentials currently delivers only to serviceable addresses within India.
We do not offer international shipping.
2. Free Shipping
FREE STANDARD SHIPPING ON FULLY PREPAID ORDERS
All eligible fully prepaid orders within India have a standard shipping charge of ₹0.
No additional standard delivery fee is charged for these orders.
3. Processing and Delivery Times
Order processing: 1-2 days
Estimated delivery: 5-7 days
Delivery timelines may vary depending on the PIN code, courier serviceability and order processing.
Delivery estimates must be communicated before purchase.
If a material delay occurs, we will inform affected customers and provide the options required by applicable consumer law.
4. Shipment Tracking
Where tracking is available, the tracking details will be shared through the customer's order contact information.
5. Failed Deliveries
Customers are responsible for providing accurate delivery addresses and reachable contact numbers.
If an attempted delivery is unsuccessful, customers may contact our support team for assistance.
Any applicable additional delivery charge will be disclosed before it is collected.
6. Damaged, Incorrect or Missing Deliveries
If a package arrives damaged, contains incorrect products or has missing items, customers should contact us promptly.
We will assess and resolve the issue in accordance with applicable consumer laws and our Return & Refund Policy.
7. Shipping Support
Email: helpdesk@diwaliessentials.shop
Phone: +91 8130704645 / +91 9810614836
Website: https://diwaliessentials.shop



